Privacy Policy

INTRODUCTION

By using and/or visiting any section of the loothub.ru website (the "Website"); or by opening an account on the Website, you agree to the Privacy Policy. This Privacy Policy describes how we collect, use, process and disclose your information, including personal data, in connection with your access to and use of this Website.

The "Data Controller" is the company that determines the purposes and means of processing personal data in accordance with this Privacy Policy.

The company OOO "JCS Media Group" determines the purposes and means of processing your personal data. When using payment services, you also provide your information, including personal data, to the company OOO "JCS Media Group", registration number 692079504, registered at the address: Belarus, Minsk region, Minsk district, Borovlyansky village council, village Leskovka, Sovkhoznaya street, house 3, pom. 5.

The company OOO "JCS Media Group" will process your information necessary for processing payments and will act as a data controller ("Payment Data Controller") in relation to your information necessary for the analysis and reporting of activity that gives rise to suspicion of fraud, money laundering, terrorist financing or any other illegal activity in accordance with applicable law, as further detailed below.

Throughout this policy, references to “we”, “us” or “our” refer to the company that is responsible for your information under this Privacy Policy. Contact details for the Data Controllers are provided in Section 9.

INFORMATION WE COLLECT

We collect personal information about you that can be used to identify our customers and partners, including, but not limited to, first and last name, date of birth, bank account information, home or other physical address, email address, telephone number, shipping information, billing information, transaction history, website usage preferences, feedback about the website or other contact information, which will be personal information (“Personal Information”).

PERSONAL INFORMATION YOU PROVIDE TO US

We may ask you to provide us with your personal information. In some cases, we may ask you for information through surveys or competitions. Participation in such surveys or contests is entirely voluntary and therefore you can choose whether to disclose such information.

The information we request may include contact information (such as name, mailing address and telephone number) and demographic information (such as postcode or age).

PERSONAL INFORMATION WE COLLECT ABOUT YOU

In addition, when you use the Website, an activity log is maintained on our servers. This log collects administrative and traffic information, including the source IP address, access time, access date, web page(s) visited, language used, software crash reports and the type of browser used. This log is unique to you. This information is important to provide Our Services and to determine their adequacy and capabilities.

We would like to inform you that in some cases we may conduct security checks to verify your identity, age, and other registration data provided by you, and to verify your use of the Website and your financial transactions to ensure that there are no potential violations of our Terms and Conditions and/or applicable laws.

For this purpose, we may use your Personal Information and disclose your Personal Information to third parties to verify the information you provide for the use of the Website, which may, but does not necessarily, involve international exchange of information. The summaries that will be compiled on the basis of the security check received may consist of a credit report request and/or other verification of the information you provide against third party databases. Personal Information may also be obtained from customer lists that may be legally acquired from third parties.

PERSONAL INFORMATION WE COLLECT ABOUT YOU

Processing your personal information enables us to perform our daily functions. We would like to inform you that we use your Personal Information for the following purposes:
With your consent (and until you withdraw it). For example, you may have given your consent to receive marketing communications;

To the extent necessary and to fulfill contractual obligations, which means the following actions:

• Processing your online transactions;
• Providing customer support.

If it is in our legitimate business interests, which means the following actions:

• Improving the quality and relevance of the range of services of JCS Media Group LLC, as well as improving the level of service to our customers;
• Actions aimed at fulfilling specific business requirements;
• Actions taken for the operational purposes of the Website;
• Performing security and identification checks;
• Providing information about our promotions and information related to the services of JCS Media Group LLC.

If our legitimate interests in processing your personal information are mentioned, please contact us to clarify the information related to our impact assessment on you.

HOW LONG DO WE KEEP YOUR INFORMATION

After your account is closed We will keep your account personal information for no more than 1 year after the date of account closure. In terms of financial information that is collected as part of our cooperation, such as commission payments, etc., it will be kept for about 10 years after account closure in accordance with our legal obligations to combat fraud, money laundering and taxation. We assure you that the information will be securely stored until the end of the retention period, after which it will be deleted and/or destroyed in an appropriate manner.

YOUR RIGHTS

Please note that you have rights in relation to your personal information, which include:

• The right to be informed about how we use the information and your rights in this regard. This information must be provided in a clear, transparent and understandable form. In order to exercise this right of yours
• The right to correct the information we hold about you if such information is inconsistent with reality;
• The right to access and inspect your personal information that we hold;
• The right to delete, restrict or "suspend" the use of your Personal Information (in exceptional cases);
• The right to request your Personal Information in digital format, including but not limited to the purpose of transmitting such information to a third party

The right to object allows you to stop or prevent us from processing your personal information, whether in relation to all the personal information we hold about you or only certain information. It may also relate only to a specific purpose for which we process the data.

Your rights regarding automated decision-making and profiling restrict us from making purely automated decisions, including those based on profiling, that have a legal or similarly significant effect on individuals. This is why we will inform you whenever we use this approach, namely for the purposes of detecting fraud or tax evasion.

If you are interested in exercising the above right(s), please contact us using the following email contacts: [email protected].

Your request must include the following information:

• Your name;
• Contact information;
• Full details of your request.

If you are not satisfied with our response or believe that our use of your information does not comply with data protection laws, you can lodge a complaint with the relevant data privacy regulator in your jurisdiction.

YOUR CONSENT TO DATA PROCESSING AND ITS REVOCATION

Consent must be given in a positive and affirmative form by individuals who provide their personal data to organizations. According to the European Data Protection Directive, the essence of the concept of "consent" is: "any freely given, specific and informed indication of the wishes by which the data subject signifies agreement to the processing of personal data relating to him or her."

By providing your personal data on our website, you must accept the terms and conditions of the agreement. With regard to marketing information and communications, you reserve the right to opt out of receiving such communications. Please note that you can opt out of marketing communications at any time if you are not interested in receiving our marketing communications.

SECURITY

Please note that our company is fully aware of the importance of information security and the methods necessary to protect information. We store all personal information received from you in a secure database on our secure network and under active leading security software. We take steps to ensure that our subsidiaries, agents, partners and suppliers also use appropriate levels of security.

AUTOMATED DECISION MAKING AND PROFILING

Please be advised that we undertake a variety of actions to comply with anti-money laundering (AML), counter-terrorism financing, fraud and other illegal activities. To do this, we use state-of-the-art software that monitors and notifies us of suspicious or fraudulent transactions and activities. If we detect relevant transactions, we forward them to the necessary regulatory and law enforcement authorities. Accounts with suspicious and fraudulent activity may be suspended and/or blocked by us.

INTERNATIONAL TRANSFERS

We store Personal Information on our servers in the Republic of Belarus. Personal Information collected on the Website may also be stored and processed in any country in which we or our partners, suppliers or agents maintain facilities. We take steps to ensure that our agents, partners and suppliers adhere to our privacy standards, regardless of their location.

CONTACTING US AND FILE A COMPLAINT

Please do not hesitate to contact us if you have any questions or complaints regarding this Privacy Policy or how we process your Personal Information using the following data:

• e-mail: [email protected]
• address: Belarus, Minsk region, Minsk district, Borovlyansky village council,
• Leskovka village, Sovkhoznaya street, house 3, pom. 5

CHANGES TO THIS PRIVACY POLICY

We would like to inform you that we constantly review and update this Privacy Policy in the event of significant changes in our use of personal information, as well as to ensure that our processing of information complies with applicable laws.

If we make changes to the Privacy Policy, we may also contact you to notify you of any material changes if we deem them important and necessary.

This Privacy Policy was originally created and published in July 2024.